About the service team

Edwards and Virginia Business Systems have over 60 tenured technicians dedicated to our clients throughout the commonwealths of Pennsylvania & Virginia. 

We are a 17 year winner of the Pro-Tech Service Award from Konica Minolta. This award is earned by the top 2% of dealers in the U.S. who have demonstrated an exceptional commitment to customer support and satisfaction.

At EBS & VBS, we are committed to your satisfaction. For over 60 years, we have continued to be a leader by setting the highest standards in the industry today.

Our award-winning service department gives our clients a big advantage. Our clients are assured, before the sale, that EBS & VBS have the skills, the people and the systems to keep your equipment operating at the highest levels of productivity. We think that’s an advantage worth considering. 





Our clients are saying:

“We’re very satisfied with your service. Your technicians are very professional, knowledgeable and always helpful.”

“Your technicians are excellent.  We truly appreciate their professionalism, knowledge and the manner in which they worked.  They provide valuable feedback and clarification/instruction on the issue with the equipment. Absolute gems.”

“The entire experience with VBS was absolutely outstanding!  The order, the installation, the entire process.  Everyone did an outstanding job.  Very friendly, professional, just a great experience.”

See more client testimonials here



If you are in need of service:


Please call our customer service department at 1(800) 282-7326.

Please have your equipment ID ready (see below).


Our customer service department may connect you with our First Pass Help Desk to assist in trouble shooting your issue before sending a technician on site.