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Learn More About Our Company

Building a legendary company by delivering on our commitments. 

LEARN MORE ABOUT OUR COMPANY CONTACT US TO LEARN MORE
Our History
We've grown from a mom-and-pop shop selling and servicing typewriters to adding machines to one of the largest independent office equipment companies in North America.

Edwards Business Systems was founded in 1954 in West Reading, PA, and is in its third generation of family leadership. We've grown from a mom-and-pop shop selling and servicing typewriters to adding machines to one of the largest independent office equipment companies in North America. With the acquisition of Virginia Copiers in 1993 (now Virginia Business Systems) the company consolidated and strengthened its Mid-Atlantic identity. Recent acquisitions of The Tamblyn Co. in Scranton/Wilkes-Barre, PA, and Image Tec of Roanoke, VA, bring the total number of locations to twelve; one of which is the original location opened by Joseph and Alberta Edwards in 1954.  The company provides service and support to a diverse roster of small, medium, and large-sized businesses throughout Eastern Pennsylvania and Central Virginia. Our EBS offices serve the Lehigh Valley, West Reading, Pottstown, Harrisburg, Lancaster, York, Scranton/Wilkes-Barre, and the Pocono Region. While our VBS offices serve Richmond, Charlottesville, Lynchburg, Roanoke, New River Valley, Shenandoah Valley, and Hampton Roads.

Virginia Business Systems and Edwards Business Systems have been in business for over 70 years, making it one of the oldest independent dealers in the country. “Growing with our clients for over 70 years” is more than a slogan, it’s a commitment. Because we maintain this mindset, Virginia Business Systems is consistently named an “Elite Dealer,” a prestigious award for top dealers recognized by ENX magazine.
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For more information, please contact us!

 

CONTACT US TO LEARN MORE
Core Values
MISSION STATEMENT
We strive to do best by our clients, and to provide them with quality business systems and services.
We dedicate ourselves to:
  • Providing members of our team with the resources required to advance their knowledge.
  • Fostering an environment that encourages personal and professional growth.
  • Upholding the highest ethical standards in all business relationships.
  • Being mindful of our future growth to ensure long-term stability.
  • Contributing to the communities we serve.
  • Aspiring to be environmentally conscious and having sustainable practices for our business.
Meet The Executive Team
  • Jim Edwards (1)

    "For me, it's always been about service. I firmly believe that no one should have to wait for quality service, whether it's a typewriter, adding machine, calculator, or high-speed MFP. "We started as a service company and we remain one today," I often say, reflecting on our history and our unwavering commitment to our clients..."

    Jim Edwards

    Chairman

    Click HERE to learn more!

  • Jim Dotter
    "My name is Jim Dotter, I am the President and CEO of Virginia Business Systems, and I am generally located in the Richmond location. What I love most about VBS is the people. It’s great to work with a team that embodies our Core Values and works hard to support our customers and each other...."

    Jim Dotter

    President and CEO

    Click HERE to learn more!

  • Todd Good

    Click here to learn more about Todd Good.

    Todd Good

    Chief Financial Officer

    Click HERE to learn more!

Our History
  • 1954
    Grand Opening

    Edwards Business Systems is founded in West Reading, PA, and begins by selling and servicing typewriters.

  • 1959
    Jim Edwards Joins the Business

    Jim Edwards joins his parents in the business and opens the first branch office in Pottstown, PA.

  • 1993
    Start of Virginia Business Systems

    EBS acquires Virginia Copiers, which is now Virginia Business Systems.

  • 2000
    Elite Dealer for 23 Straight Years
    Awarded Elite Dealer by Office Dealer Magazine- first of 23 straight awards
  • 2000
    VBS and EBS Are Elite Dealers

    Office Dealer Magazine awards Edwards and Virginia Business Systems with the Elite Dealer Award.

  • 2004
    Konica Minolta Pro Tech Award Winner

    EBS earned its first Konica Minolta Pro Tech Award and achieved this honor every year since.


  • 2015
    EBS Was Given Xerox Award

    ​​​​​​​Xerox names Edwards Business Systems “Highest Growth Partner.”

  • 2017
    EBS Is Given Xerox Award

    ​​​​​​​Xerox names Edwards Business Systems “Top Revenue Partner.”

  • 2018
    Largest Xerox Dealer Award from Xerox and Elite Dealer Award

    EBS was awarded Elite Dealer Award for the 18th year in a row.
    ​​​​​​​Xerox names Edwards Business Systems and Virginia Business Systems the largest Xerox dealer in the country!

  • 2023
    Best Work Places Award

    EBS was awarded Best Work Places Award multiple years in a row.

  • 2024
    70 Years of Business

    Edwards and Virginia Business Systems celebrated 70 years as a company in 2024!

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5-Year Service Guarantee

We back our solutions with a five-year service guarantee that will keep your machines running smoothly for their entire lifespan. Click to learn about our service philosophy.

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Pro-Tech Certified Technicians

We’ve proven our dedication to providing exceptional service by attaining the Pro-Tech Service Award from Konica Minolta. Click to view our awards.

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Local Support

With our strategic network of technicians, we offer guaranteed response times for clients with Service Agreements. Click to request on-site help on our Request Service page.

Help Desk
Help Desk

Access help and resources 24/7 through First Pass, our state-of-the-art help desk that can mitigate issues faster. Click here to contact us.

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Leasing Code of Ethics

Purchasing a new device is a big ​​​​​​​capital investment. That’s why we have leasing options. Click to learn more about our leasing process.

enx magazine
top work places logo
70+ Year Logo
por tech
enx magazine
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70+ Year Logo
por tech
Want to improve your print environment​​​​ and office network systems but not sure where to start?

We can help! Reach out today to learn how the right ​​​​​​​products and solutions will save you time and money while helping the environment.

CONTACT US TO LEARN MORE
West Reading
 
Click here to learn more about our West Reading location.
Lehigh Valley
 
Click here to learn more about our Lehigh Valley location.
Lancaster
 
Click here to learn more about our Lancaster location.
Pottstown
 
Click here to learn more about our Pottstown Roads location.
Scranton
 
Click here to learn more about our Scranton location.
Map of Edwards locations
IMG_4440
Main Headquarters
524 Penn Ave., West Reading, PA 19611
Email
info@edwardsbusiness.com
Copyright 2025. All Rights Reserved by Edwards Business Systems.