Outsourcing a company’s IT functions to an external service provider is no longer the exception. In recent times, this model has become the norm for ensuring business continuity and service delivery, helping companies scale and grow with their current business needs. The model allows companies to establish a consistent budget for both hardware and software, as well as monitoring the entire fleet of infrastructure for reliable operations. The service provider either takes over complete control of the digital landscape or supports in-house IT departments, helping companies leverage new technology and gain access to the latest best practices. 

Technology permeates throughout the modern world, assisting organizations to gain new efficiencies, deliver greater productivity, and reduce their daily operational overheads. While this is great for large corporations that have cyclical upgrades and seemingly endless budgets, smaller firms and entities often lag behind in this department. With managed IT services, companies gain the same abilities as multinational enterprises without compromising on their annual revenues. 

What are the Components of a Managed IT Strategy

The scope of services includes managed network services, managed print services, as well as software sales and support. The breadth of technologies available means companies do not need to settle for a “one size fits all” approach. Instead, they are free to select the solutions that will improve their daily workflows and serve their exact business model. 

Managed Network Services

As networks remain a targeted vulnerability in any organization, using a managed network services provider will reduce the risk of a data breach or the exploitation of the company’s information. Managed network services include the network infrastructure, monitoring, security, compliance, and data encryption for all aspects of the digital technology stack. With managed network services, companies no longer need to provision physical infrastructure on their premises, allowing them to scale in accordance with their operational needs. 

Using virtualization technologies and cloud-based information repositories, companies can upscale or downscale according to their requirements. Managed network providers improve uptimes, establish total control and oversight of the infrastructure with real-time monitoring, and secure the company’s information using the latest firewalls and end-point scanning techniques. Businesses of every size can gain advantages over competitors with a single cost associated with the services, as well as protecting sensitive information, and limiting liabilities with security compliance legislation. 

Managed Print Services

Every business still relies on its print fleet to remain productive. While these devices are more sophisticated and cost-efficient, acquiring new Multifunction Devices (MFDs) can become a lower priority simply due to the costs involved. With a managed print services provider, both the hardware and print operations fall under the purview of the third-party solution supplier. Using a managed print services solution will ensure greater oversight of the print fleet, as well as introduce better security and control measures on the devices. 

The service provider will monitor the volumes and usage statistics, ensuring the company gains complete transparency over printing and copying activities. Supplying and restocking the machines becomes the service partner’s responsibility, freeing up office and administration staff to focus on tasks that are more critical to the business’s success.

Automated Workflows and Document Management Solutions

Apart from the digital IT infrastructure and print devices, managed services also provide advanced software solutions that include automated workflows and electronic document management systems. By digitizing the documents used in the daily workflows, companies streamline the information flow between departments and teams. Additionally, a formalized automated workflow will ensure the accurate routing of information, improving the processing speed of tasks throughout the organization. 

Document management solutions can include Optical Character Recognition (OCR) technology that captures records and automatically files them within the information management system. Using predefined templates, companies can capture common documents such as invoices or orders and digitize them quickly, which triggers the related workflows. 

Improving Your Companies Workflows with Managed Services

With a suite of managed service solutions to pick from, companies can leverage external expertise in order to gain daily efficiencies. A managed services provider will improve compliance and security, reduce the operational overheads, and streamline the entire company workflow. A digital-first approach to daily task execution will ensure timely completion and consistent processing of new orders or service requests. Organizations will also have access to newer technologies and solutions more frequently, helping them stay ahead of the curve and outperform their competitors. 

Edwards Business Systems as your Complete Managed Services Provider

Edwards Business Systems provides managed network services, managed print services, as well as software sales and support. For a technology partnership that adapts to any organization, Edwards Business Systems provides both hosted IT infrastructure, supplies the required hardware, and monitors all devices within the company remotely. Edwards Business Systems has served the Eastern Pennsylvania and Central Virginia area for over five decades, helping companies grow and realize their strategic goals. 

For excellent service and advice on an upgraded technology landscape, reach out to one of Edwards Business Systems technical experts today.