Request Service

If you are in need of service:


Please call our customer service department at 1(800) 282-7326 and have your equipment ID ready.

Your equipment ID can be found here:


Our customer service deparment may also connect you with our First Pass Help Desk in order to troubleshoot your issue over the phone. 



After your service call is closed, you may receive an email survey from us to inquire about your experience. Your feedback is invaluable to us - please take the time to fill out this survey. You can see results from those surveys compiled into our Net Promoter Score results here.