I like that we were not put on hold forever, and that we get to speak with a person who speaks clearly. When our technician arrived soon after we placed the call, he checked in and got to work clearing our jam. The machine is now running great and the copies look better than before he serviced it! Your technicians are always helpful explaining the problems to us and how to avoid them in the future. He always does a great job! We hardly have problems with the machine, but when we do, your technicians always show up fast and get us back running again! GREAT JOB!!!
It is my pleasure to recommend to you Edwards Business Systems. We recently leased a copier from this fine company and are very pleased with its installation, operation, and maintenance. Our experience with the sales, installation, and maintenance people that Edwards employs has been excellent. They listen, make valuable suggestions, and work tirelessly to meet our needs. I am sure that any of their clients will have the same experience as we have.
I wanted to take the time to express how Forks Township has been positively influenced by the quality services and products offered by Edwards Business Systems. I began here nine years ago when we were using multiple vendors for our campus wide equipment needs. Most of those relationships were difficult at best, with Edwards being the noticeable exception. Over the next three years, we were able to transition to Edwards as our single source provider. Your company has provided good equipment at a very competitive price. Your customer service has been excellent both in respect to technical support and mat erials and supplies.
We look forward to a continued relationship with Edwards Business Systems for many years to come.
Edwards Business Systems is the only company in my sixteen years in the IT field that has sold us equipment and six months later came back out and saved us more on our copier expenses. They are always looking out for their customers best interest and bottom line.