Chip Tompkins

It is my pleasure to recommend to you Edwards Business Systems.  We recently leased a copier from this fine company and are very pleased with its installation, operation, and maintenance.  Our experience with the sales, installation, and...

Lawrence did a great job diagnosing the problem. Lawrence is a great technician and very friendly. I appreciate his help in fixing our problem!

Tim is great, he always fixes our machines in a timely manner. very personable and explains problems and fix.  HE IS A GREAT ASSET TO YOUR COMPANY

The issue was with our phone line and not that machine. He showed me what he was working on and how it was the phone line not working. He then did a service check on the device which was very helpful to make sure that we wouldnt have any other...

This service technician provided EXCELLENT service. Please encourage him to keep up the good work!!! His communication and customer service were great

I like that were not put on hold forever, and that we get to speak with a person who speaks clearly. When our technician arrived soon after we placed the call, he checked in and got to work clearing our jam. The machine is now running great and...

I always speak to Ashley. She is courteous -- knows us -- knows our machine -- and is very quick to respond to whatever we need. Tim is very polite an accommodating. Is on time, listens to the issue and works efficiently-trying to stay out of our...

Paul Hedrick has been wonderful to work with so he will get in touch with me.  I enjoy working with the representatives from your company.  The service technician is also great to deal with.  You are lucky to employ such wonderful and caring...

The Boyertown Area School District was seeking a solution to reduce the number of copier/printers and simplify the navigation of print queues to reduce copy/print costs, increase the security of printed confidential material and improve the...

I had the pleasure of meeting Brandon today and he was great to work with and the deliveries went very smooth. Greg was so patient with the end user and took time to make sure each machine was configured the wanted they wanted it and he fully...

To Whom It May Concern:

Edwards Business Machine, Inc. d/b/a Virginia Business Systems (VBS) has been a valued
provider of quality goods and outstanding customer services to Chesterfield County for
numerous years. Most recently...

On behalf of all the students at Deep Run HS along with David and myself, we would like to “Thank You” for your continued support of the Deep Run Marathon Dance.  Once again, thank you so much for your continued help and support and please let...

George Taylor went above and beyond today to help us with our Bizhub issue. We were in a time crunch and he delivered a part after 4:30 today & really took care of us. Just wanted you to know.  

It was greatly appreciated. 

In my business and in yours – service(s) are important. Making customers happy is what we all do. So I thought I’d mention to you a thing or 2 - I thought you should know.

Each: Jeff Coleman, Jeff Fuqua, T.J. and the new gentleman Tyler,...

In 2010 I requested information from the entire approved vendors list for network capable copy machines. I included my departments requirements and asked for emailed literature so that I could review the equipment options and make an informed...

To Whom it May Concern:

I am writing to share with you the excellent customer service our office always received from our Konica Minolta C454e service representative, Mr. Paul Hedrick.

Mr. Hedrick is always professional, courteous,...

February 11, 2015

To whom it may concern:

The JMU Health Center has a long association with Virginia Business System. Currently we lease 11 copier/printers from VBS. That number in itself speaks to the confidence that we have in VBS...

Just wanted to say THANK YOU to all of you for working to get all the issues worked out with our KIP.  Jeff really kept at it until everyone was satisfied and did a great job keeping me posted about what to expect....This was a totally different...

Just wanted to pass along a note about our experience with Virginia Business Systems  and the service personnel that respond to our occasional needs.  The system you have in place for ordering parts and toner is so simple that it allows for even...

Colton was very personable and pleasant to deal with.

Edwards Business Systems is the only company in my sixteen years in the IT field that has sold us equipment and six months later came back out and saved us more on our copier expenses. They are always looking out for their customers best interest...

When we decided to add digital printing capabilities in house we compared several brands and considered several companies. We have had the pleasure of working with Edwards Business Systems since 2011 and could not be more pleased with our...

I am happy to provide a reference for Virginia Business Systems, an office equipment company that we have worked with for more than seven years. The sales and technical staff have always provided exceptional service that is prompt and...