Gretchen Walters

“We didn’t seek them out – it was a chance cold call that came at the right time. Our printer barely worked, the service was marginal and our lease was soon to expire. Sure, we’ll check it out – Edwards proposed a versatile system for us, capable of handling our large but sporadic volume. When the competition didn’t follow up, Edwards was there and we signed with them.  In the waiting period from contract to delivery, we had a huge trade show to prepare for and our printer failed yet again – Edwards was there – they did our printing for us! It didn’t end with machine delivery – the training was superb and the support has been wonderful.  It’s going on three years now, and the folks from Edwards are still here – they check in regularly and help us out if we get in a pinch.  No, we didn’t seek them out, but we sure are glad we took that cold call.”  

Business Title: 
Marketing Manager
Business Name: 
Hydac USA
Snippet: 

It’s going on three years now, and the folks from Edwards are still here – they check in regularly and help us out if we get in a pinch.  No, we didn’t seek them out, but we sure are glad we took that cold call.