Martin W. Franciscus

To Whom It May Concern:

Edwards Business Machine, Inc. d/b/a Virginia Business Systems (VBS) has been a valued
provider of quality goods and outstanding customer services to Chesterfield County for
numerous years. Most recently, in January 2015 Chesterfield County awarded a contract to
VBS to provide "Copier Services" to the County. This contract requires VBS to provide
copiers and related services to Chesterfield County on an ongoing and oftentimes daily
basis.
VBS has provided quality products in full compliance with all terms, conditions and
requirements of the contract; however, more importantly, VBS has provided responsive,
proactive and outstanding contractual support and customer service. Any time you are
dealing with a large and diverse fleet of copiers at a large and diverse customer location
base as Chesterfield County issues will arise with the machines, supplies, locations,
upgrades, downgrades, replacements etc. VBS has responded to each and every task and
request with outstanding professionalism and a can-do attitude. VBS, at all levels within the
organization, continues to proactively support the County and demonstrated their desire to
satisfy the customer.

See the full letter here!

Business Title: 
Principal Contract Officer
Business Name: 
Chesterfield County Purchasing Department
Snippet: 

Edwards Business Machine, Inc. d/b/a Virginia Business Systems (VBS) has been a valued provider of quality goods and outstanding customer services to Chesterfield County for numerous years.