Pam McDonald

To Whom it May Concern:

I am writing to share with you the excellent customer service our office always received from our Konica Minolta C454e service representative, Mr. Paul Hedrick.

Mr. Hedrick is always professional, courteous, polite, and friendly when he enters our office or when corresponding via email or phone. He provides our office with his prompt attention; responding very quickly to our questions. We never feel like he is "rushing" to his next job; and he will, ask if we would like him to repeat any instructions he has given us. On occasion, he has allowed me to actually write down directions, while he is reciting them.

In all the years our office has leased a copier, we have never received such excellent service after it has been delivered. We continue to be thankful Mr. Hedrick is our representative.

See the letter here!

 

 

Business Title: 
Assistant to the Senior Vice President
Business Name: 
James Madison University
Snippet: 

In all the years our office has leased a copier, we have never received such excellent service after it has been delivered. We continue to be thankful Mr. Hedrick is our representative.