Sandra Gilchrist

In 2010 I requested information from the entire approved vendors list for network capable copy machines. I included my departments requirements and asked for emailed literature so that I could review the equipment options and make an informed choice.

After careful review, I selected a Konica Minolta machine offered by Virginia Business Systems. The procurement process was quick delivery was on time and instruction was provided by the company representative.

Five years later, and I am on a new contract with Virginia Business Systems with a later model Konica Minolta machine that has more usable features than the previous model. The department is very pleased with the machine performance and I am very pleased with the wonderful monthly price and excellent customer service provided by Virginia Business Systems.

Last year, Paul Hedrick was assigned as our new VBS representative. He has been very attentive, professional and has provided me much needed contact presence with VBS. I know that if I ever have any questions or concerns about our contract, machine or consumables, he will be there to quickly assist me.

Business Title: 
Learning, Technology and Leadership Education
Business Name: 
James Madison University
Snippet: 

I know that if I ever have any questions or concerns about our contract, machine or consumables, he will be there to quickly assist me.