Virginia House of Delegates

My name is Jonathan Miller, the Procurement and Logistics Coordinator for the Virginia House of Delegates. We have been working with Robin Cilimberg recently on a larger procurement for Shredders provided by Virginia Business Systems. This was my first experience with Virginia Business Systems; our agency has had dealings in the past for many successful years. The reason for my letter is to inform you of our excellent experience with the process of purchasing through Robin, and how well we were treated. In a world where service is often more focused on efficiency than quality it gives us reassurance here at the Virginia House of Delegates that Virginia Business Systems understands the expectation of quality without sacrificing efficiency.

Robin embodies these principles perfectly taking our requests on with confidence and experience. After our very first conversation, I knew we would be well cared for. Not only was she in contact every step of the way, but she made sure to keep us updated on the status of our requests after the sale was complete -- that's a rare find these days. She is a real asset to your company and we would highly recommend her and your company's services to other state agencies and the private sector. Not only does she have the knowledge and experience to understand unique needs quickly, but she also has personality which goes a long way to easing the pressure of purchasing professionals, such as myself.

Going forward, when we have any needs which Virginia Business Systems can fulfill we will be contacting Robin. Why wouldn't we? We know, for a fact, we will be taken care of in the most professional way possible with extra attention to details, and without the need to worry at all. She can and will handle it. Please feel free to pass this information along to Robin for her use, and be sure to mention to your team how much we appreciate her and everything she does.

Business Title: 
Procurement and Logistic Coordinator
Business Name: 
Virginia House of Delegates
Snippet: 

"Going forward, when we have any needs which Virginia Business Systems can fulfill we will be contacting Robin. Why wouldn't we? We know, for a fact, we will be taken care of in the most professional way possible with extra attention to details, and without the need to worry at all. She can and will handle it."