Enhancing Businesses with Our Superior Technology and Service
Let us streamline your business processes. From printing to telephony to IT, we can ensure you have the technology and time to focus on your business.
Our Hardware Manufacturers
Konica Minolta provides next-generation enterprise solutions. Their printers and copiers outfit businesses with robust and top-of-the-line hardware, software, and office equipment.
Xerox office equipment meets consumer needs no matter how great or small. No matter the size of your business, Xerox is known for reliability and innovation when it comes to office solutions.
Lexmark is known for its efficient printers, copiers, and multifunction devices. their printers and copiers are known as some of the leading office technology solutions on the market.
Epson offers printers and all-in-ones, equipped with PrecisionCore Heat-Free Technology™, provide top-notch quality, high speed, and outstanding reliability and performance.
Stay Ahead of the Competition with Ongoing Consultation and Support
We provide ongoing consultation and support throughout your partnership with us; identifying areas for improvement, providing customized solutions, and offering continuous technical assistance.
For Over 70 years, Providing Excellence in Office Technology
We strive to do best by our clients, and to provide them with quality business systems and services.
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Trustworthy and reliable team members
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24/7 Professional Services
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Responsibility with Affordable Prices
Frequently Asked Questions
If new devices (printers or copiers) are required, how do we add them to the program you are outlining?
At the root of our solution is the primary goal of optimizing your fleet of output devices. As such, we would partner with you to determine if (1) an existing device can be utilized to meet the needs of this end-user or department or (2) if a new device is required. All new devices should meet certain criteria as determined jointly by both parties to help support fleet standardization and optimization. Coterminous options are available.
How do you deliver supplies/parts?
Parts and supplies are fulfilled through direct shipment, local inventory or from our regional warehouse. Parts are most often delivered directly to a local service technician who will then be dispatched to repair the device. High usage and many PM parts are inventoried by local service technicians on their trucks or at the local office.
Supplies are delivered directly to the end-user or receiving center in a location or department from our distribution center. Next-day and same-day fulfillment may be available. Locations that are standardized on a single device can benefit from an on-hand inventory replenishment program where end-users can pick-up supply from a convenient location. We provide end-users and administrators with the ability to track supply shipments online.
Are you able to help make our monthly printer spend more consistent?
Although in many functional areas output volume will be seasonal, it is our experience that most fleets will provide a high degree of predictability over time. We will complete an assessment over a period of time to determine output trends. Options include a fixed output budget, a variable cost program and estimated billing with quarterly or annual reconciliation.
Does your management software allow the end user to order supplies?
In addition to auto fulfillment, end-users can order supply 24/7 through the Client Portal or by contacting the Customer Support team Monday through Friday from 7:45 AM to 5:15 PM and voice mail during the hours 8:00 PM and 7:45 AM.
Our Customers Say
We have worked with EBS for many years and have always received outstanding service from a knowledgeable staff committed to helping us identify and meet our requirements to be as efficient and cost effective as possible. EBS has consistently provided quality service and prompt response to our service calls and supply requests.
-Local Media Organization
I like that we were not put on hold forever, and that we get to speak with a person who speaks clearly. When our technician arrived soon after we placed the call, he checked in and got to work clearing our jam. The machine is now running great and the copies look better than before he serviced it! Your technicians are always helpful explaining the problems to us and how to avoid them in the future.
-Local Community College
I am recommending the services of Edwards and Virginia Business Systems. I am the contract manager for one hundred thirty (130) copiers supplied by Virginia Business Systems. Virginia Business Systems has provided top quality goods and services in accordance with all terms and conditions of the contract to Virginia State Police for many years. All requests are met in a very timely and courteous manner. They are always willing to go the extra mile.
-Local Police Station
Edwards Business Systems and Virginia Business Systems (VBS) has been a valued provider of quality goods and outstanding customer services to Chesterfield County for numerous years. Most recently, Chesterfield County awarded a contract to VBS to provide “Copier Services” to the County. This contract requires VBS to provide copiers and related services to Chesterfield County on an ongoing and oftentimes daily basis.
-Local Purchasing Department
Our Partnerships
Edwards and Virginia Business Systems are proud to partner with the following product and service providers:
This print tracking software streamlines, reduces, and controls printing to make sure the right documents get printed by the right people for the right reasons.
Microsoft is a leader in the technology community. Through their solutions, software, and devices, Microsoft strives to empower everyone they can and support others in achieving great things.
Datto believes in helping small and medium businesses acheive their goals. Their security and cloud-based software give businesses the right competitive edge to go above and beyond expectations.
MBM Corporation focuses on high-end finishing equipment for the graphics and printing industries. They provide these teams with the highly specialized equipment that they require.
ConnectWise is the leading software provider of IT solutions. They believe in creating truly innovative and completely secure software.
Creo is a 3D design software that can be combined with additive manufacturing and augmented reality to deliver scalable designs.
Objectif Lune enables businesses to ramp up the speed, effectiveness, and efficiency of their business communications through automation software.
Cytracom equips businesses large and small with end-to-end VoIP infrastructure solutions. By implementing an efficient, robust call center infrastructure, it helps drive business functionality by transforming their communications.
PageDNA puts powerful, efficient, and cost-effective print management tools in the hands of professionals, helping to streamline workflow and operations.
Webroot is a cloud-based cybersecurity service with a proven record for protecting clients against various attacks. Its lightweight, comprehensive strategy stops threats in real-time across multiple platforms.
EFI knows how to present a flawless foot forward when it comes to manufacturing signage, packaging, and other brand materials. Their breakthrough technology empowers businesses through practical and powerful strategies.
As a purveyor of business technology solutions, Fujitsu leverages its extensive experience to help businesses solve modern challenges ranging from cybersecurity to digitalization.
Sentinel One provides multi-platform endpoint protection for companies who use the many powerful integration capabilities present in modern technology.
Global Search by Square9 document management solutions allows businesses to capture, extract, and classify information to maintain comprehensive records, which drive data analysis.
Smart Search simplifies the recruiting and staffing process for businesses. Their integrated human resources software helps leaders focus on managing the business, rather than on employee details.
Over half a million companies trust Trend Micro for their cybersecurity needs. As a specialist in IoT security and intelligence, Trend Micro provides cutting edge solutions to stop the most tenacious of threats.
KIP offers an extensive product range for both color and monochrome wide format document management. Their innovations in wide format printing and scanning have made them a global leader in this market.
Ubiquiti connects teams and helps them work faster together with their wifi technology solutions. Their innovative and supportive UniFi access points create more productive working environments for all.
With their communications solutions, Unified Communications is able to help people and organizations better collaborate. Their solutions can enrich the way you connect.