My name is Austin Murphy, I am the Senior Solutions Engineer at EBS, located in Lehigh Valley, PA. What I love about working for EBS is the constant challenge of resolving complex problems and the collaboration with both co-workers and customers.
My primary focus is to install and troubleshoot issues with our software solutions, ensuring that our customers experience seamless and efficient operations. Additionally, I lend my expertise to assist internal and external IT teams whenever they need support.
When helping customers, I make sure to listen carefully to their concerns, understanding their unique needs, and then skillfully work towards resolving those concerns to their satisfaction.
Beyond the office, I enjoy reading books and enjoy also spend time cooking.
At EBS, our solutions team is devoted to delivering exceptional services, ensuring our customers experience the best possible outcomes, and enjoy the peace of mind that comes with our reliable solutions. I'm proud to be a part of this dedicated team, always striving to exceed expectations and create lasting relationships with our valued customers.
