My name is Katy Martin, I am an Account Manager at EBS based in our Lehigh Valley Office. My role involves acquiring new business and maintaining relationships with our valued clients.
Having recently joined EBS, I've been truly impressed by the support from my colleagues. I value the family-owned ethos here, as well as the potential for growth within the company.
My primary focus is ensuring our customers receive the best experience. We engage in real-time interactions to enhance customer satisfaction by offering tailored problem-solving solutions. Our customers are our top priority.
At Edward's, we excel in identifying and addressing customer needs. Every customer is unique, and we take the time to listen, provide feedback, and offer customized options to meet their specific requirements.
Outside of work, I cherish spending time with family, friends, and my Beagle, Millie. I'm an advocate for an active lifestyle, enjoying hobbies like paddleboarding during summer, traveling, reading, and embracing the great outdoors.
I'm both grateful and excited for the opportunity as I embark on this new career journey at Edwards.
